Job Description

JOB LISTING: Temp-to-hire Quality Outreach Associate, Chicago, IL Our client, an ACO, located on the near west side of Chicago, is seeking to add to their team another Quality Outreach Associate on a temp-to-hire, full time basis. This position is a hybrid position with three days in office and two days at home. The Quality Outreach Associate is part of a multi-person team that works to improve patient health outcomes through education and outreach. Duties of the Quality Outreach Associate: Review and address open care gaps Outreach to members and/or providers regarding recommended health screenings Assist with appointment/transportation scheduling Attend off-site meetings at provider offices to retrieve medical records Conduct medical record review/chart scrub Validate care gap closures from completed appointments Build and maintain relationships with physicians and support staff Provide support to providers and support staff with open care gaps Position Requirements/Knowledge & Skills: Knowledge of Electronic Medical Record Systems (EPIC, NextGen, E Clinical, Practice Fusion) Minimum of 2 years’ experience in healthcare Intermediate proficiency in Microsoft Office applications Intermediate proficiency in Salesforce Knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes Strong communication and interpersonal skills; bilingual a plus Appointment scheduling experience Hospital/medical office experience and knowledge of medical terminology Telephone skills, logging calls and tracking results If you or anyone you know is interested, qualified, and immediately available, please send an updated resume to us for immediate review and consideration. Candidates are required to answer the following questions when applying: Do you have knowledge of EMR Systems such as (EPIC, NextGen, E Clinical, Practice Fusion)? Is a work location at Sinai Health on the near west side of Chicago a good location for you? Do you understand this is a temp-to-hire and hybrid position? Do you have knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes? Have you been vaccinated for Covid-19? What minimum hourly pay rate are you seeking? This job listing is assigned to be sent to: Chris . * First and Last Name: * Email Address: Phone: Upload Your Resume: Please address any additional references and/or comments regarding your resume: #J-18808-Ljbffr Managed Care Staffers

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