Job Description

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Job Title: Salon and Spa Receptionist

Location: Bella Toccare Salon De Spa

Position Type: Full-Time

About Us:

Bella Toccare Salon De Spa is a premier destination for beauty and relaxation, offering a wide range of services including hair care, skincare, and spa treatments. Our team of professionals is dedicated to providing an exceptional experience for our clients in a serene and luxurious environment.

Job Description:

We are seeking an experienced Salon and Spa Receptionist to join our team. The ideal candidate will have previous experience working in a spa setting, a passion for customer service, and a warm, welcoming demeanor. As the first point of contact for our clients, you will play a vital role in ensuring their experience is exceptional from start to finish.

Key Responsibilities:

• Greet clients warmly and professionally upon arrival.
• Manage appointment bookings, including scheduling and confirming appointments.
• Answer phone calls, respond to emails, and provide information about services and pricing.
• Maintain a clean and organized reception area.
• Handle client check-ins and check-outs, including processing payments.
• Assist with retail sales and product recommendations.
• Manage client records and ensure accurate data entry.
• Coordinate with spa and salon staff to ensure smooth operations and exceptional client service.

Qualifications:

• Previous experience as a receptionist in a spa or salon setting is required.
• Excellent customer service and communication skills.
• Proficient in using appointment scheduling software.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• A friendly and professional attitude with a passion for creating a positive client experience.

Benefits:

• Competitive pay based on experience.

• Full-time employees working 32 hours or more per week are eligible for employee discounts on services and retail products, insurance (medical, dental), and 401k matching after 90 days of employment.

• One week of paid vacation after one year of service.

• Opportunities for professional growth and development.

• A supportive and team-oriented work environment.

How to Apply:

If you are a motivated individual with a passion for the beauty and wellness industry, we would love to hear from you! Please apply with your resume and a brief cover letter detailing your experience and why you would be a great fit for this role indeed or by emailing bellatoccaredesk@gmail.com. Thank you!

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Expected hours: 25 – 40 per week

Experience:

• Appointment scheduling: 1 year (Required)
• Data entry: 1 year (Required)
• Customer service: 1 year (Required)

Location:

• Brecksville, OH 44141 (Preferred)

Work Location: In person

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