Job Description

Job Description

Job Description

Job Purpose

The Life Enrichment Director is responsible for developing and delivering daily diversified programs of individual and group activities that will enable each resident to engage in cultural, spiritual, emotional, environmental, intellectual, physical, social, and civic activities within the community, in order to sustain and promote each resident’s potential, happiness and sense of usefulness to self and others. This position is responsible for providing daily programs that residents consider fun and engaging, creating a fun and lively environment within the community.

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Staff development courses & free online training courses
• Paid training
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Duties and Responsibilities

• Provides outstanding services to all residents, family members, responsible persons, and visitors.
• Follows company policies, signature program guidelines and expectations when leading activities.
• Develops and delivers full activity programs seven days a week.
• Directs scheduling and coordination with third party vendors to ensure all third party led programs are executed as scheduled.
• Conducts/leads majority of programs.
• Is flexible in work schedule to accommodate special events and evening/weekend programs.
• Trains, supports, and instructs team members and volunteers to assist with activities as needed.
• Plans, coordinates, and helps implement decorations for special events, seasons, and holidays.
• Coordinates family functions and events.
• Plans and attends weekly excursions.
• Manages needed supplies for planned activities.
• Assists with transportation for activity outings and regularly scheduled group trips.
• Drives the company vehicle for resident activities and appointments when needed, if certified and approved to do so.
• Carries out other duties as assigned by the Executive Director to ensure smooth operation of programs and to meet resident needs.
• Works collaboratively with Executive Director to create a positive, hospitality-oriented atmosphere for all associates and residents.
• Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
• Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community.
• Attends and actively participates in company-hosted webinars, meetings and other trainings as scheduled.
• Leads a minimum of 4 activities per day that cannot be run be Residents initially.
• Helps Residents create community groups.
• Performs other related duties as assigned.

Qualifications

• High school diploma or GED required.
• Experienced in activity planning, preferably with seniors.
• Experienced and interested in working with seniors.
• Excellent communication, and time management skills.
• Basic typing skills and computer knowledge to include familiarity with MS Word and other pertinent software.
• Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
• Displays patience, tact, enthusiasm, and a cheerful disposition.
• Creates a positive atmosphere for residents with an engaging variety of activities.
• Promotes the community in a positive manner and effectively communicates community values to Residents, families, and team members.
• Possesses creative activity and organizational skills.
• Mature, pleasant, friendly, and cheerful personality.
• Valid state driver’s license and clean driving record.

Working Conditions

The Life Enrichment Director works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.

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