Job Description

Job Description

Job Description

Join one of the nation's most respected universities as a Facilities Support Specialist . This role is perfect for recent graduates, those seeking to supplement their income, or candidates with prior experience in facilities support or customer service in an office and operational setting.

Why Apply?

• Gain valuable experience in a facilities and operations role.
• Opportunity for permanent hire with excellent career growth potential.
• Be part of a vibrant campus community.

Details :

• Location : Collegetown Rochester NY
• Hours : Wednesday, Thursday and Friday - 7am -3:30pm (Not the right shift for you? We have 3 openings w/ alternative hours and days)
• Pay : $18/hour Firm

Key Responsibilities :

• Respond to service requests via phone, email, and online platforms.
• Create, assign, and dispatch work orders to appropriate teams.
• Monitor building systems and address alarms promptly following protocol.
• Assist with operational troubleshooting and prioritize critical tasks.
• Maintain detailed logs of maintenance and facility activities.
• Provide support during emergency situations and prepare related documentation in National Incident Management System (NIMS).
• Manage critical facilities information, including absences, on-call lists, and operational schedules.
• Manage CSC Control Center (comprehensive management program which houses critical facilities information – absences, shutdowns, staff work location, weekend and holiday hours, after hours, on-call, off-site, elevator, fire panel, vehicles list, critical phone numbers, waste/recycling)

Qualifications :

• At least 1 year of relevant experience in customer service or facilities support. Dispatching is a plus!
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent problem-solving and communication skills.
• Ability to remain calm under pressure and meet deadlines.
• High school diploma required; higher education preferred.

TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Company Description

TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

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