Job Summary
The Claims Casualty Adjuster handles low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation and negotiation of low to moderate-complexity claims in compliance with established company technical and customer service Best Practices. Under moderate supervision, works within specific limits of authority to resolve claims with well-defined procedures.
Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address common coverage issues.
Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses.
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
Negotiate within settlement authority with insureds and claimants to resolve their first and third party claims.
Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
Independently resolve claim exposures within level of authority.
Respond quickly to customer needs and problems.
Qualifications
Bachelors Equivalent combination of education and experience Preferred
4-6 years Prior claims handling experience. Required
4-6 years Property or Casualty claims administration experience. Preferred
Working knowledge of claims best practices and procedures.
Moderate understanding of building and vehicle repair practices.
General knowledge of insurance, fault assessment, negligence and subrogation principles.
Working knowledge of Microsoft Office suite, general computer software and claims software.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Associate in Claims - Insurance Institute of America Preferred
An insurance/claims adjuster license may be required for claims administration in specific states. Preferred
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See American Automobile Association, Inc Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...Fully Remote, 28 days PTO, Exceptional Benefits, Bonus! This Jobot Job is hosted by: Stephen Brainerd Are you a fit? Easy Apply now... ...in Taxation (highly preferred) Certified Public Accountant (CPA) 4+ years of experience in public accounting, with a focus on...
...businesses. Nick hascoached many students who have gone from low 6 figures to... ...when they sell it. What you get working with us: * Work from home (or anywhere you can focus)* Flexible... ...encouraged to apply Open to applicants who do not have a college diploma...
...activities designed to improve departmental and organizational patient safety. Works in a patient care environment in and around aircraft and is exposed to possible infectious diseases and chemical toxins. Position may require sitting for long periods of time in a...
...bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming...
...world class customer service and ensures a pleasant and productive shopping experience for all customers 2) Insure a pleasant and... ...01k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity...